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Resolved

Support Portal Down

Nov 22, 2025 at 1:47am UTC

Resolved
Nov 28, 2025 at 7:14pm UTC

We have created a temporaily FAQ in our communications server, and therefore have closed this status update. We'll keep you up to date with when we have a official support portal again via email and via our Discord Server.

Updated
Nov 22, 2025 at 9:53am UTC

We have identified the root cause of the issue, and have contacted Intercom Support.

We'll keep you up to date here. Thank you for your patience.
Live chat is still available on our main website, don't worry.

Created
Nov 22, 2025 at 1:47am UTC

support.enarumusic.nl is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.